Draft for review before launch. This is general information, not legal advice.
Ready-to-ship pieces
You can return a ready-to-ship piece within 14 days of delivery if it is unused and in its original condition, with its tags attached. Return shipping is paid by the buyer unless the item arrived damaged or was not as described.
Once we receive the return, we refund the original payment method within 7 business days.
Made-to-order and custom pieces
These are made just for you, in the colors and sizes you choose, so they are final sale and can't be returned or exchanged.
Damaged or not as described
If anything arrives damaged or is not what you ordered, email info@littlegoosecrochet.com within 7 days of delivery with your order number and a photo. We will repair it, replace it or refund it, including any custom piece.
Market purchases
Pieces bought at the booth follow the same policy. Bring or mail them back with your receipt.
Starting a return
Email info@littlegoosecrochet.com with your order number and what you would like to return. We will reply with the return address.