Draft for review before launch. This is general information, not legal advice.
When your order ships
- Ready-to-ship pieces leave the studio within 3–5 business days.
- Made-to-order pieces ship when they are finished, usually 3–4 weeks after you order. The expected date is in your order email.
- Custom pieces ship by the date in your quote, counted from the day your deposit clears.
If anything will be later than we promised, we will email you before that date with a new estimate. You can choose to wait or cancel for a full refund.
What it costs
- Stuffed animals, hair accessories and washcloths: $9 flat.
- Orders with a blanket: $13 flat.
Orders go by USPS Ground Advantage with tracking, which usually takes 2–5 business days. You get a tracking link by email when your package ships.
Free porch pickup in Wentzville, MO
Choose "Porch pickup in Wentzville, MO" at checkout. When your order is ready, we will email you our address and a pickup window, and your order will be waiting on the porch, bagged with your name. If your plans change, email us and we will ship it instead.
Where we ship
We ship within the United States for now.
[Pending: stuffed animals can't be shipped to Pennsylvania, Massachusetts or Ohio until we are registered in those states. Remove this line once registered.]
Lost or damaged packages
If your tracking stops moving or your package arrives damaged, email info@littlegoosecrochet.com with your order number (and photos of any damage) and we will make it right.